Payment methods & taxes

How AskThis charges, the taxes that apply, and how to update your payment details.

This covers how you pay and what taxes appear on your invoices. Everything is managed under Billing in the dashboard.

Paying for your plan and credits

Your subscription and any credit top-ups are charged through AskThis’s payment provider. Update your payment details any time from Billing — changes take effect on your next charge.

Currency at launch

Billing launches in USD. Additional currencies are on the roadmap and appear automatically once enabled.

Taxes

Invoices are tax-aware. GST is calculated and itemized where it applies, and every invoice carries sequential financial-year numbering so your records stay clean. You’ll find the tax breakdown on each invoice PDF under Billing → Invoices.

Failed payments

If a charge fails, your subscription enters a short grace period rather than cutting off immediately. The dashboard shows a banner with a link to update your payment method — fix it within the grace window and nothing is interrupted.

Questions about a charge or refund

See the refund policy for how refunds work, or reach the team from Contact support. For plans and what credits are for, see Plans, credits & invoices.

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Last updated July 26, 2026 · Edit this page ↗